Privacy Policy

Effective Date: 25/05/2026 Website: 237Coders.site Owner: 237Coders

Introduction

237Coders (\\\\\\\"we\\\\\\\", \\\\\\\"our\\\\\\\", \\\\\\\"us\\\\\\\") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website 237Coders.site or purchase any digital products from us including WordPress themes, plugins, scripts, and source code.

Please read this privacy policy carefully. By using our website and purchasing our products, you agree to the collection and use of information in accordance with this policy.

What Information We Collect

When you visit our website, create an account, or make a purchase, we collect several types of information.

Account Information. When you register on our site, we collect your name, email address, and a password. This allows you to access your purchased products, view license keys, and manage your account.

Purchase Information. When you buy a product from us, we collect your billing address, the products you purchased, the amount you paid, your payment method, and the date of purchase. This information is necessary to complete your transaction, generate invoices, and provide you with license keys.

License Information. After purchase, we generate unique license keys for each product you buy. We track which license keys belong to you, what domains or websites they are activated on, their status (active or expired), and when they were last validated. This helps us prevent piracy and ensure that only legitimate customers use our products.

Technical Information. When you visit our site, we automatically collect your IP address, browser type, operating system, device information, the pages you view, the time and date of your visit, and how you arrived at our site. This helps us understand how customers use our website and allows us to improve your experience.

Support Information. When you contact us for customer support via email or our support form, we collect your name, email address, the product you need help with, and the content of your messages. We retain this information to resolve your issues and improve our products.

Payment Information. We do not store your full credit card details on our servers. All payment information is processed securely by our payment partners including Stripe, PayPal, and Monetbil. These payment processors collect and store your payment information according to their own privacy policies.

How We Use Your Information

We use your personal information for specific business purposes.

To Process Your Orders. We use your name, email address, and billing information to process your purchases, generate license keys, send you order confirmations, and deliver the digital products you bought. Without this information, we cannot complete your transaction.

To Manage Your Licenses. We use your license information to validate that you are authorized to use our products, to prevent unauthorized sharing of license keys, and to remind you when your license is about to expire if you purchased a subscription or limited-term license.

To Provide Customer Support. We use your contact information and purchase history to answer your questions, troubleshoot technical issues, and help you install or use our products. If you contact us about a problem, we may ask for additional information to diagnose and fix the issue.

To Improve Our Products and Website. We analyze usage data to understand which products are most popular, which features customers use the most, and how we can improve our website\\\\\\\'s design and functionality. This helps us make better products for everyone.

To Communicate With You. We send you important emails related to your purchases including order confirmations, license key deliveries, expiration reminders, and critical security updates about products you own. We may also send you marketing emails about new products, sales, or discounts, but only if you have explicitly agreed to receive such communications. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any marketing email.

To Prevent Fraud and Piracy. We monitor license activations and IP addresses to detect unauthorized sharing of license keys, fraudulent purchases, and other prohibited activities. If we detect suspicious activity, we may investigate and take appropriate action including deactivating licenses or banning accounts.

To Comply with Legal Obligations. We retain purchase and financial records for the period required by tax laws in Cameroon and other relevant jurisdictions. If we receive a valid legal request from law enforcement or a court, we may be required to disclose your information.

How Long We Keep Your Information

We keep your personal information for different periods depending on the type of data.

Purchase Records. We keep your purchase history, invoices, and transaction details for seven years to comply with tax and accounting requirements.

Account Information. We keep your account information as long as you have an active account with us. If you delete your account, we will remove your personal information within 30 days, but we will keep anonymized purchase records for tax purposes.

License Information. We keep license records for the duration of your license plus two additional years to handle disputes, verify past purchases, and prevent fraud.

Support Tickets. We keep support conversations for three years so we can reference past issues if you need help again.

Marketing Information. If you have agreed to receive marketing emails, we keep your email address until you unsubscribe. After you unsubscribe, we add your email to a suppression list to ensure you do not receive further marketing emails.

How We Share Your Information

We do not sell your personal information to anyone. However, we do share your information with trusted third parties who help us operate our business.

Payment Processors. When you make a purchase, your name, email address, and payment details are sent to our payment processors (Stripe, PayPal, Monetbil). These companies process the payment and send us confirmation. We recommend you review their privacy policies.

Email Service Provider. We use an email service to send order confirmations, license keys, and support responses. This provider has access to your email address and name only for the purpose of delivering these emails.

Analytics Services. We may use analytics tools like Google Analytics to understand how visitors use our site. These tools collect anonymized data about your browsing behavior but do not receive your name, email address, or payment information.

Legal Authorities. If we are required by law to disclose your information in response to a court order, subpoena, or other legal process, we will comply. We may also disclose information to investigate or prevent fraud, piracy, or other illegal activities.

Your Rights and Choices

Depending on where you live, you have certain rights regarding your personal information.

Right to Access. You have the right to request a copy of all personal information we hold about you. We will provide this information within 30 days of your request.

Right to Correction. If any information we have about you is incorrect or incomplete, you have the right to ask us to correct it.

Right to Deletion. You have the right to request that we delete your personal information. However, we may need to keep certain information for legal or tax purposes, such as your purchase records.

Right to Opt Out of Marketing. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any marketing email. This will not affect important transactional emails about your purchases.

Right to Data Portability. You have the right to receive your personal information in a structured, commonly used format so you can transfer it to another service provider.

Right to Lodge a Complaint. If you believe we have violated your privacy rights, you have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at privacy@237coders.site. We may need to verify your identity before processing your request.

Children\\\\\\\'s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 13, we will delete that information promptly.

Security of Your Information

We take data security seriously. We use SSL/TLS encryption on our entire website, which means all data transmitted between your browser and our servers is encrypted. We store your personal information in secure databases with access controls, meaning only authorized personnel can access your data. We regularly review our security practices and update them as needed.

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for keeping your account password confidential.

International Data Transfers

Our website is hosted on servers that may be located outside your country of residence. If you are located outside Cameroon, please be aware that your information may be transferred to, stored, and processed in Cameroon or other countries where our service providers operate. By using our website, you consent to this transfer.

Changes to This Privacy Policy

We may update this privacy policy from time to time. When we make changes, we will revise the \\\\\\\"Effective Date\\\\\\\" at the top of this policy. If we make material changes that significantly affect your privacy rights, we will notify you by email (if you have provided your email address) and by posting a prominent notice on our website. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Email: louizo79@gmail.com Website: https://237coders.site/contact Address: Dschang,  Cameroon